14 May, 10

TFIFX, the FX trading arm of TFI Public Company Limited, automated their business process and customer relationship management requirements with Microsoft Dynamics CRM implemented by Dot.Cy Developments.

TFI PCL was established in 1999 providing services relating to the broking of treasury products and the provision of trade finance services. TFI PCL was one of the pioneers introducing the concept of currency trading by launching its TFIFX, solid trading platform which targeted professional and experienced clients.

Dot.Cy's consulting team analyzed TFI's CRM requirements and designed a solution aimed to automate the company's business processes, integrate information from the company's client-facing, back-office, and online systems, as well as interface with payment gateways, in order to consolidate all customer information in a single platform. The 360 degrees view of the customer as well as business process automation provides TFI with a solid platform to realize its vision of total client satisfaction.


  • 28th October Avenue No. 1
    Engomi Business Center
    Block C, Office 106
    2414 Engomi, Nicosia, Cyprus
  • +357 22 444080

Middle East and the Gulf

  • 10th Floor, Swiss Tower
    Cluster Y, Jumeirah Lakes Towers
    P.O. Box 643718
    Dubai, United Arab Emirates
  • +971 4 278 9610

About Dot.Cy

Dot.Cy, a Microsoft Gold Partner in Dynamics CRM, was founded in 1999. Since then, Dot.Cy has been providing business solutions in Cyprus, the Middle East, and the Gulf using Microsoft platforms and technologies.

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